Terms of service

Welcome to LUNA IN THE SKY. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. Acceptance of Terms

By using our website, you confirm that:

  • You are at least 18 years old, or you are using the website with the involvement and consent of a parent or legal guardian.
  • You will use our website and services in accordance with all applicable laws and regulations.
  • The information you provide is accurate, complete, and current.
  • You agree to these Terms, as well as our Shipping Policy, Return & Refund Policy, and Privacy Policy.

2. Website Use

You agree to use the LUNA IN THE SKY website responsibly and only for lawful purposes.

You may not:

  • Use the website for any unlawful or fraudulent activity.
  • Attempt to gain unauthorized access to our website, systems, or accounts.
  • Introduce viruses, malware, or other harmful technologies.
  • Interfere with the operation, security, or functionality of the website.
  • Copy, reproduce, distribute, or commercially exploit our website content without permission.

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, colors, sizing information, and availability are accurate.

However:

  • Colors may appear slightly different depending on your device or screen settings.
  • Measurements may have minor variations due to manual measurement.
  • Product availability may change without notice.
  • We may update, modify, or discontinue products at any time.

We do not guarantee that every product detail will always be completely error-free or up to date.

4. Pricing & Payment

All prices displayed on our website are in U.S. dollars (USD) unless otherwise stated.

We reserve the right to:

  • Correct pricing or product information errors.
  • Update prices at any time.
  • Modify, suspend, or end promotional offers without prior notice.

Your order will be processed after payment has been successfully authorized.

5. Order Acceptance

Placing an order does not necessarily mean that the order has been accepted.

We reserve the right to cancel or refuse an order for reasons including:

  • Payment failure or authorization issues
  • Product availability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Shipping restrictions
  • Technical or system errors

If payment has already been collected for an order that we cancel, the applicable amount will be refunded to the original payment method.

6. Shipping

Orders are shipped according to our Shipping Policy.

Delivery may occasionally be affected by circumstances outside our control, including carrier delays, customs inspections, severe weather, public holidays, high shipping volumes, transportation disruptions, or incorrect shipping information provided by the customer.

For complete shipping details, please refer to our Shipping Policy.

7. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Please review that policy for information regarding return eligibility, non-returnable items, return procedures, refunds, damaged products, and order cancellations.

8. Intellectual Property Rights

All content on the LUNA IN THE SKY website, including but not limited to:

  • Brand name and logos
  • Product photographs
  • Product descriptions
  • Graphics and visual elements
  • Website design and layout
  • Written content

is owned by or licensed to LUNA IN THE SKY and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.

9. Disclaimer

Our website and its content are provided on an “as is” and “as available” basis.

While we make reasonable efforts to maintain accurate and reliable information, we do not guarantee that:

  • The website will always be available.
  • The website will operate without interruptions or errors.
  • All information will always be complete or current.
  • Products will remain continuously available.

10. Limitation of Liability

To the fullest extent permitted by applicable law, LUNA IN THE SKY will not be responsible for indirect, incidental, special, consequential, or similar damages arising from or related to:

  • Your use of the website
  • Products purchased through our website
  • Shipping or delivery delays
  • Website interruptions
  • Technical issues or system failures

To the extent permitted by law, our maximum liability relating to an applicable order will not exceed the amount you actually paid for that order.

11. Changes to These Terms

We may update or revise these Terms from time to time to reflect changes to our services, business practices, or applicable requirements.

Updated Terms will become effective when posted on our website. Your continued use of the website after changes are posted means that you accept the revised Terms.

12. Governing Law

These Terms are governed by and interpreted in accordance with the applicable laws of the United States and the State of Kentucky, without regard to conflict-of-law principles.

Any disputes arising from these Terms or your use of our website will be handled through the appropriate legal process.

13. Contact Information

If you have questions about these Terms, please contact us:

LUNA IN THE SKY
📧 love@lunaisnthesky.com

Business Address:
2974 Jefferson St
Paducah, KY 42001
United States

Business Correspondence Only – Not a Return Address

Our Customer Support Team typically responds within 24–48 business hours, Monday–Friday.

LUNA IN THE SKY — Thank you for shopping with us. 🌙